Australia

The cost per line per minute (+GST) for callers in Australia

ServiceOptusTelstraExpressHotAirHotAir
Outside of business hours
1800$0.45$0.55$0.39$0.25$0.20
Melbourne$0.35$0.24$0.15$0.10
Capital Cities$0.35$0.24$0.22$0.18
Recordingnot available$25.00FreeFree

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International

The cost per line per minute (+GST) for overseas callers.

ServiceOptusTelstraExpressHotAirHotAir
Outside of business hours
Canada$0.45$2.30$0.95$0.27$0.27
Hong Kong$2.30$0.95$0.35$0.35
India$2.30$0.95$0.78$0.78
Japan$2.30$0.95$0.40$0.40
New Zealand$2.10$2.30$0.95$0.25$0.25
Singapore$2.30$0.95$0.35$0.35
UK$2.30$0.95$0.35$0.35
USA$2.30$0.95$0.25$0.25

These rates exclude GST and show the prices per line per minute because this is how other companies charge. HotAir does not round up to the nearest minute and charges in second increments.

The prices were gathered in January 2019 from websites and welcome information provided to mystery shoppers.

Out of business hours

The charge per line is calculated based on when it connects to our system. Lines that connect after 6:00p.m. or before 7:00am*  or take place over the weekend are charged at the lower rate.

* Australian Eastern Time

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