How are conference calls charged?

  • Meetings are charged per line per second (most companies round up to the next minute).

  • There is no monthly subscription, you only pay for what you use.

Am I locked in to a contract?

No, you can stop using the service at any time.

Do I qualify as a not for profit?

If your organisation is not seeking to make a profit then you qualify.

Joining a meeting

This table below shows the cost per line, per minute when a caller joins your meeting by dialling into the Australian 1800 telephone number.

Most of our customers use this number so that the organiser is paying for everyone’s telephone call costs. This is especially important if staff are using personal phones to join your conference calls. Learn more about which telephone number/s to use.

Calculate the cost of a meeting

Total$
This assumes that the callers are all in Australia and dial the 1800 number. Calls to this number are free for callers in Australia (because you are paying for them). The total shown excludes GST to make it easier to compare our rates with other providers.

What does it cost per minute?

Dial in to: During business hours
1800 $0.20/min
Record the meeting Free

The table shows the cost per minute (it's easier to understand than the cost per second). Costs exclude GST to make it easier to compare us with other providers. 

Dial in to During business hours
Melbourne $0.10/min
Sydney, Brisbane, Canberra, Perth, Adelaide, Hobart, Darwin $0.18/min
Dial in to During business hours Outside business hours*
1800 $0.25 $0.20
Melbourne $0.15 $0.10
Capital cities $0.22 $0.18
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International prices

If you want to pay for your caller's international telephone call charges they can dial one of the numbers below.

If your caller is in a country that is not listed, they should dial back to Australia (Melbourne), this will incur an international call charge.

Read more about telephone numbers for overseas callers

Service Rate/Min
Argentina - Buenos Aires $0.18 Can be dialled from anywhere
Austria $0.55
Bahamas $0.39
Bahrain $1.15
Belgium $0.48
Brazil - São Paulo $0.45 Can be dialled from anywhere
Canada $0.25
+ Toronto $0.18 Can be dialled from anywhere
Chile $0.53
China $0.62
Denmark $0.55
Finland $0.57
France $0.49
Germany $0.39
+ Frankfurt $0.37 Can be dialled from anywhere
Greece $0.56
Hong Kong $0.31
Hungary $0.45
India $0.61
+ Mumbai $0.51 Can be dialled from anywhere
+ Bangalore $0.51 Can be dialled from anywhere
+ New Delhi $0.51 Can be dialled from anywhere
Indonesia $0.81
+ Jakarta $0.49 Can be dialled from anywhere
Ireland $0.47
Israel $0.76
Italy $0.49
Japan $0.38
+ Tokyo $0.28 Can be dialled from anywhere
Luxembourg $0.40
Malaysia $0.52
Mexico - Mexico City $0.27 Can be dialled from anywhere
Monaco $0.57
Netherlands $0.39
New Zealand $0.22
+ Auckland $0.17 Can be dialled from anywhere
Norway $0.75
Qatar $0.39
Philippines - Manila $0.51 Can be dialled from anywhere
PNG $0.93
Poland $0.59
Singapore $0.31
South Africa $0.64
+ Johannesburg $0.45 Can be dialled from anywhere
South Korea $0.74
Spain $0.45
+ Madrid $0.33 Can be dialled from anywhere
Sweden - Stockholm $0.45
Switzerland $0.55
+ Zurich $0.44 Can be dialled from anywhere
Taiwan - Taipei $0.39 Can be dialled from anywhere
Thailand - Bangkok $0.44 Can be dialled from anywhere
UAE / Dubai $0.85
UK $0.31
+ London $0.15 Can be dialled from anywhere
USA $0.23
+ New York $0.15 Can be dialled from anywhere
Vietnam $0.58

The table shows the cost per minute excluding GST

Invoices and payment

If you have used the service, invoices are emailed at the start of the month. If you have not used the service you will not hear from us. The details for every line in every meeting are shown. When it joined/left, what number was called and what it cost. If you have multiple users / conference rooms, the costs for each are shown as a subtotal making it easier to allocate costs to cost centres If you have a credit card in our system used for automatic payments, the payment will be made on the 20th of the month. This will be reflected on your next invoice
Payment can be made by:
  1. EFT
  2. Credit card - this can be automated and there are no fees
  3. Cheque
More information on invoices and payment